Support
Questions, ideas or something not working? Email hello@alabo.app and we’ll get back to you. In the app, Settings › Contact Alabo fills in the details for you.
Questions
When is Alabo coming out?
Alabo is in testing now. Join the waiting list to hear when it’s on the App Store.
Which iPhones does it work on?
Any iPhone with iOS 26 or later.
Do I need an account?
No. There’s nothing to sign up for. Premium belongs to your Apple ID.
Is my data backed up?
Yes, if iCloud is on: your Alabo syncs through your own private iCloud, so it’s on your other devices and comes back if you reinstall. Settings › Data and privacy in the app shows whether it’s synced. You can also export your scores as a spreadsheet any time.
How do I add the widget?
Touch and hold an empty part of your home screen, tap Edit, then Add Widget, search for Alabo, and pick the size you’d like.
How do I change what I track, or what a good week means?
Everything is in My set-up in the app: tap Edit areas beside a pillar to add or swap areas, or tap an area to change its good week, levels or name. Changes apply from now on; your past weeks keep the colours you gave them.
How do I cancel Premium?
On your iPhone: Settings › your name › Subscriptions › Alabo. Premium stays on until the end of the period you’ve paid for.
How do I delete my data?
In the app: Settings › Data and privacy › Delete everything. This removes your Alabo from your iPhone and from iCloud.
If you need more help
If something you track feels hard to manage on your own, these UK services can help. If you’re in immediate danger, call 999.
Wellness
- SamaritansSomeone to talk to, day or night: call 116 123.
- NHS 111Urgent medical help when it isn’t an emergency.
- MindMental health information and support.
- Alcoholics AnonymousHelp if drinking has become a problem.
- Talk to FRANKHonest information and advice about drugs.
- BeatSupport with eating disorders.
Purpose
- AcasFree advice on problems at work.
- National Careers ServiceFree careers advice and guidance.
- Royal Voluntary ServiceFind ways to volunteer near you.
Relationships
- RelateRelationship counselling and support.
- National Domestic Abuse HelplineFree, confidential, day or night: call 0808 2000 247.
- Cruse Bereavement SupportSupport after someone dies.
- The Silver LineAge UK’s friendly helpline for anyone 55 or over: call 0800 4 70 80 90.
- NSPCCIf you’re worried about a child.
- ChildlineFor anyone under 19: call 0800 1111.
Fun
- GamCareSupport if gambling has become a problem.
- FCDO travel adviceSafety advice before you travel abroad.
Finances
- Citizens AdviceFree advice on money, work, housing and more.
- StepChangeFree debt advice.
- MoneyHelperFree, impartial money guidance, backed by the government.